Introduction

Scootles Bags are responsible for following websites

www.scootles.co.uk

www.bumptokids.co.uk

For the purposes of these terms and conditions and all policies within this website, in referring to ''we'' or ''us'' this means 'Scootles Bags' and referring to ''you'' this means you 'the customer'.

These terms and conditions cover the sale of all our goods and will govern any contract for sale that we enter into with no exception. Please ensure that you read these terms and conditions carefully before placing an order.

If using this site you hereby agree that we reserve the right to terminate any agreement or contract between yourselves and us without any penalty. In this event we shall refund any payments already paid by you to us with reference to the particular agreement or contract.

If any part of these terms and conditions is deemed unenforceable or we fail to enforce, this will not affect the forcibility or our right to enforce any other part.

We reserve the right to change any part of these terms and conditions without prior notice to you.

These terms and conditions also cover all policies within the website 'scootles.co.uk'.

All orders are treated as a request for goods. All requests are subject to availability and price change. We will confirm availability and order price by email after your order has been placed.

These terms and conditions do not affect your statutory rights under UK law.

Use of the web sites

Use of this web site and access to it are subject to the following terms and conditions.

By using this website, you are hereby agreeing to all of these terms and conditions.

We reserve the right to change these terms and conditions from time to time, and it is your responsibility to check any changes before entering into any order or agreement.

This website may contain links to other websites and services, which are not operated directly by Scootles Bags

Your use of any of these linked sites or services will not be covered by these terms and conditions but rather by the terms and conditions of that particular site.

We cannot be held responsible for the content, or accuracy of these sites or the information contained within them. Neither can we be held responsible if such links contain content that may cause you distress, loss or damage.

We reserve the right to change, amend or remove any of the content or operations of the website.

We may also suspend or cancel any offers or service provision without prior notice to you.

Product Representation

All of our products are genuine. We do not sell replicas, fakes or 'knock-offs'. Although some styles of our products may resemble well-known designs they are not intended as copies or to 'pass-off' as such designs.

We do not support the selling of replicas or fakes, as we believe this to be detrimental to the design industry. If you unsure, ask us.

We endeavour to ensure that product images, descriptions, specifications and colour representations offer a fair approximation of the actual product and colouring. Before launching a product line on the site we check a sample product to ensure that we are satisfied with the quality and likeness of the images we use.

However, settings and variations in PCs and PC Monitors (over which we have no control) may cause slight changes in colour, however we endeavour to ensure this doesn't happen.

Many of our items are made from leather. You must accept that the very nature of leather as a natural product may mean there may be colour or texture variations. This will not be considered as a fault of the product.

If you are unhappy with the product representation for any reason you may return your goods as per our returns policy.

Supply of Goods

We endeavour to ensure that all items shown on the website are in stock, however, orders are subject to the availability of these goods at the time the order is received.

If the items you place an order upon are out of stock we will inform you by email. We will do our upmost to inform you when stock of that item will be available or will offer you an alternative product.

If we cannot supply the goods we will refund you of any monies already paid for the related order. However, we will not be able to compensate you for any other losses incurred if we cannot fulfil the order.

Pricing

All prices shown are in GB Pounds £ Sterling . Goods will be sold at the price stipulated at the time you place the order. We reserve the right to change, amend or adjust any price at any time. If due to an error or omission in the price details on the website at the time of ordering we will email you the correct price and give you the opportunity to cancel your order.

You will only own the goods once we have received payment in full.

Payment

For your added convenience we are happy to offer you three options for payment; Protx ePayment, Google Checkout or PayPal Express.

Accepted payment methods

Protx, Google Checkout and Paypal Express can accept payment by the following methods: MasterCard, Visa, Visa Electron, Visa Debit ( UK issued only), Switch/Maestro ( UK issued only), Solo and Amecian Express.
 
We cannot accept payment by cheque.

We can only accept payment from you if you are an authorised user of the credit or debit cards you use to pay for your order. You need to check that there are sufficient funds available to cover the cost of your purchase before placing your order.

We do not allow payment by post for security reasons.

Receipt of Purchase

Once you have successfully placed your online order with us and your payment details have been accepted, we will send you an email confirming your order request with a payment summary.

This receipt is your proof of purchase and you should print and keep for your records.

Delivery

We will strive to deliver goods within the times stated, however, despatch times may vary depending on product availability.

We cannot guarantee our delivery times, any dates we specify will be approximate only. We cannot be held liable for any losses or expenses caused by any delay of delivery of the goods.

We will always endeavour to advise you by email if any delay should occur. Should delivery be delayed for more that 21 days you have the right to contact us and cancel your order for a full refund.

Delivery is calculated based upon the total weight of your order(s).

You can see a summary of the appropriate delivery charge by clicking the View Cart button at the top of the page. Some of our products cannot be shipped outside of the UK due to high shipping costs by weight or for licensing reasons. If you would like further clarification please contact us.

We uphold the right to make any changes to our delivery prices at any time and to withdraw any delivery offers without prior notice.

Please note below:

Scootles Bags cannot be held responsible for any customs or import duties that are levied once the package leaves the UK mainland. The receiving customer must pay any additional charges for customs clearance. Scootles Bags has no control over these charges and cannot advise what they may be. Customs policies vary widely from country to country; you may wish to contact your local customs office for further information and advice.

Scootles Bags cannot be held responsible for late, delayed or non-delivery of goods ordered once they have been entrusted to our delivery company. However, once notified by the customer we will do all we can to deal promptly and efficiently with the unlikely event of a delivery problem.

We reserve the right to alter and change the delivery charges, methods and suppliers we use.

Scootles Bags are based in the UK therefore all of our products are priced in pounds. You can use your credit/debit card as normal when paying for goods and your card suppliers will convert this into your local currency using their own exchange rate.
If you would like any more information regarding our delivery and shipping, please don't hesitate to contact us.

Our delivery will most likely be via courier delivery service.

This means that a courier delivery officer will require a signature on delivery as proof of your receipt of the goods.

If you or someone else cannot be available during the day to receive the package(s) on your behalf please contact us immediately after placing your order to either provide us with another address to deliver to or to nominate a post office for you to collect from.

Please note that a signature taken at any of your given addresses will be taken as proof of delivery. Neither Scootles Bags nor our delivery partners can accept any responsibility or liability should the package or packages go missing thereafter.

Should packages be returned to Scootles as undelivered a charge will apply to re-deliver the package.

Should you cancel your order after a failed delivery - you, the customer will be charged for the original delivery charges.

Once you have accepted delivery of the goods (or your nominated recipient or signatory at delivery address given) you will be responsible for them. Please therefore ensure that you give a delivery address that has a person that you are happy to sign for your delivery. If goods arrive faulty or damaged, or you have received the wrong item(s) in error you must inform us within 48 hours as per our returns policy.

Free Delivery Offer.  The free delivery offer is discretionary and may be changed at any time.  If purchases are cancelled or returned for refund making the final order total less than £35, delivery may be charged. 

We reserve the right to remove this offer at any time. 

Discount codes are used at our discretion and cannot be combined.

Applicable to UK mainland only.

Privacy Policy

In some cases our suppliers deliver products directly to you on our behalf, in these cases we will need to supply your name and delivery address and contact number for shipping purposes only. In the event that you fraudulently use our Payment system (using stolen or false card details) we may have to pass your details onto relevant authorities. Other that this we will not disclose your name, addresses, email address or telephone number to any 3 rd party unless we have been authorised by you, have informed you or are required to do so by law. This is governed by the Data Protection Act 1998. We do not sell or trade any information about our customers for marketing purposes. If you feel that you need further clarification of what this means please contact us for more information.

What we use your details for:

1. Delivery purposes (sometimes other companies will be delivering to you on our behalf).
2. Payment for your goods
 
Information we will collect for these purposes:

1. Your name
2. Your home and delivery addresses (if different)
3. Your contact number
4. Your email address
5. Credit/debit card details
6. Security code if applicable.

We do not hold any of your card details as our payment processors.

If you are concerned about any of this or have any questions please contact us.

Complaints/ Feedback

Should you feel dissatisfied with any of your dealings with us and feel that you want to make a complaint, please send us an email at customercare@scootles.co.uk 

We will acknowledge your complaint and correspond with you as to the progress of the handling of your complaint. If you need clarification of any of these terms and conditions or details contained within our policies please do not hesitate to contact us.