CONTACT US
To increase our service efficiency (thanks to the vast amount of marketing and unsoliticated calls) Scootles now offers an email only policy. We endeavour to answer most emails (received in office hours) in under 1 hour. This may be longer over the Christmas and New Year period due to staffing reductions at these times.

Email addresses to contact Scootles:
I have already placed an order and am enquiring as to its progress - email customercare@scootles.co.uk
I wish to return my purchase - read the Returns Policy within our Terms and Conditions then email us at returns@scootles.co.uk
For all other enquiries - email info@scootles.co.uk

Feedback
If you wish to comment on any information within our site please feel free to contact us. We always appreciate feedback (good or bad) to ensure that we can meet your needs as much as possible.

You can contact us:
by email at feedback@scootles.co.uk.
or by post at

Scootles
94 The Avenue
Alverstoke
GOSPORT
PO12 2JY
UK

Company No. 06607559

Vat No. 934563117

ABOUT US

Scootles is a family-run website and has been trading and growing since 2004. We have become one of the market leaders in online accessory sales in the Uk, and send our products all over the world. We pride ourselves on our retail ethics both in the products we sell and the service we offer. Because we are a family run business we like to think we can offer a personal touch that larger 'face-less' businesses cannot, whilst still surpassing the efficiency and product base of our competitors.

Scootles is a one-stop shop offering the latest trends and fashions in handbags and luggage. Our researchers identify the trends of the current season and work closely with our buyers to ensure that Scootles can offer highly fashionable accessories to suit every purse. We know how difficult it is to find a handbag to go with those new shoes or that favourite outfit, so as well as fashion bags we have a vast selection of contemporary day bags, evening bags and special occasion bags for weddings etc. Hit the beach in style with our gorgeous selection of straw and fabric bags for your towel and suncream! Dress to impress with our briefcases, satchels, computer bags and folios. These have all been specially selected as feminine business bags and are the highest quality again to suit all purses.

Our luggage has been specifically selected for the sophisticated woman of today. You will be the envy of everyone when travelling in style with Scootles luggage.

All our products are genuine. We do not sell replicas, fakes or 'knock-offs'. Although some styles of our products may resemble well-known designs they are not intended as copies or to 'pass-off' as such designs. We do not support the selling of replicas or fakes as we believe this to be detrimental to the design industry.

Why are we so much cheaper than the high street?
Because we don't have retail premises (an actual shop) this saves us a lots of money. But because we care about our customers we pass on these savings to you by selling our items cheaper than you can buy them on the high street in most cases. You can use our site 24 hours a day, 7 days a week and 365 days a year, so it's much easier for you the customer.

We are always looking to improve our service to you so please let us know what you think.

Seen the same product cheaper elsewhere? If you do find our products cheaper on another website then we shall happily match that price and give you a 5% discount on your next purchase. Click here for more info.